FEDEX RED STAR HIGHLIGHT TRAINING FOR NATIONAL DEVELOPMENT

Nigeria’s chances of actualizing its growth potentials and catching up with the developed world in an increasingly competitive global environment can only be achieved through training and continual human resource development. In the prevailing new knowledge economy, the human brain and its consistent improvement remains the key to unleashing rapid economic development.

Mr SuleBichi, the Managing Director of Red Star Express Plc, emphasized this at the closing ceremony of the Strategic training session for the company’s sales force and key operational personnel, He noted that, “though training is highly spoken about in both the private and public sector, it is yet to be fully inculcated in the fabric of our developmental scheme; and during economic hardships, training is one of the quickest disposable activities. Paradoxically, the contrary should be the case, as any organization or nation is only as good as the quality of its people. We at Red Star Express have long taken this long term approach and we see training both as an end and a means to an end.”

In order to continue offering world-class quality service, the foremost courier company, Red Star Express Plc, recently concluded training of over a hundred staff. There were 30 participants representing a cross-section of sales team and key operational personnel with the theme “Winning the Negotiation Game” and a total of 109 field supervisors were also trained. The trainees were attached to master-trainers who had been tested and approved by FedEx for the programme. The master-trainers were chosen based on their proficiency and ability to impart knowledge on others.

The objectives of the training were for the trained staff to expand and improve sales team knowledge on negotiation, presentation skills, approaching customers and to continuously embrace the company’s brand essence and work culture. The training is Industrial Training Fund certified. At the end of the training, participants were issued Certificates of Participation.

TonyePreghafi, Training Manager Red Star Express, after the completion of the training said “we aim to encourage all employees to develop their capabilities within a supportive learning culture. Developing the expertise and careers of everyone within the business is central to serving our customers effectively. It is a very competitive industry, so we must possess superior skills in every key area of business to stay ahead. The culture of training and re-training staff is a continuous exercise and part of our corporate philosophy to keep our workforce abreast of emerging trends in the global business practice.”

Red Star Express PLC is a premium logistics company in Nigeria in terms of revenue, network coverage and market share in the domestic and international market. It enjoys a domestic strength of 169 offices in Nigeria, deliveries to additional 1,500 communities, over 1400 highly trained personnel and over 500 vehicle fleet. It prides itself of automatic proof of delivery and advanced technology with all operations done online and real-time. It operates as the Nigerian licensee of FedEx, which is the world's largest expresstransportation company, providing fast and reliable delivery to more than 220 countries and territories around the world.

For More information: http://www.redstarexpress-ng.com/